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Terms & Conditions

Name of Company

Dr Cassie is the trading name of Moulsford Medical Ltd.

Place of Business

The clinic is situated at Ptolemy House, Reading Road, Wallingford. OX10 9DN.

The registered office is: 1 Glebe Close, Moulsford, Oxfordshire, OX10 9JA.

Statement of Purpose

The clinic is a specialist independent paediatric clinic in Oxfordshire for children with Attention Deficit Hyperactivity Disorder (ADHD), Autism Spectrum Disorder (ASD), Developmental disorders and related conditions.

Registration

All patients of Dr Cassie must register before they are able to use the services provided by the clinic.

Fees and Payment

We charge on the basis of time spent or are likely to spend in dealing with care. This may include time spent considering and researching matters, making and receiving telephone calls, as well as responding to emails and issuing letters. Full details of our fee structure are available. Fees are subject to change without notice. By using the services provided by Dr Cassie, you agree to our charging policies, consultation charges and terms and conditions of business.

Payment Terms

Payment to be made by BACS transfer in advance of the assessment date please. Further treatment will only be offered at the discretion of the clinic for any patients who have outstanding accounts.

Cancellation Policy

Patients are advised that in booking an appointment they are reserving Dr Cassies time exclusively for their treatment. We require at least 48 hoursnotice for the cancellation of appointments. Cancellations with less than 48 hoursnotice will incur a charge of up to 50% of the total fee. If less than 24 hoursnotice is given, or if you do not attend your appointment, the full fee will be payable. Cancellation of Monday appointments should be given by 12pm on the Thursday before. This fee may be partially or completely waived in exceptional circumstances. 

Communication and Confidentiality

If patients have any preference as to the method of our communication, please state this on your Registration form.  We have thorough standards in the maintenance of confidentiality.

Regulation

We are regulated by the General Medical Council.

Data Protection Act 1998

We observe the requirements of the Data Protection Act 1998 and the data protection principles in relation to personal data. By agreeing to these terms you are agreeing to the processing of personal data to enable us to carry out work on your behalf. Under the Data Protection Act 1998 you have a right to request details of your personal data held by us.

Info

Info

CLINIC HOURS

Monday – Friday: 0900hrs  – 1700hrs

Contact Form